The Link Between System Center & ITIL®

ITIL (IT Infrastructure Library) is synonymous with Service Management and has transformed IT departments worldwide for decades. It is the most widely adopted approach to IT Service Management in the world and is applicable to IT departments of any size. The ITIL Service Lifecycle approach and best practices have been proven successful time and time…

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Top 5 Most Frequently Used ITIL® Terms

ITIL® Terms Defined So, what is ITIL? ITIL® is about Service Management in IT. It’s about what happens when an IT department is introducing a new service into an organization and everything that comes before its introduction and after. It’s about your customers attaining value in the services that you provide them. But more than…

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Red Hat Certification: Proven Real World Skills

The RHCSA & RHCE Are you skeptical of IT certifications? Well, Red Hat certifications are different. To earn a Red Hat certification, you must pass a hands-on, practical exam in which you complete real-world tasks using the technology rather than just being asked questions about it. Red Hat certification programs validate people’s technical skills and…

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Top 5 Ways Businesses Benefit from Server Virtualization

Reap the Benefits of Server Virtualization Virtualization is not an IT trend. It is also not new, but it is new in many organizations, as companies of all sizes invest in virtualization technologies to reap it’s many benefits: energy savings, server and desktop provisioning, reduction in physical servers, increased uptime and availability, better disaster recovery…and…

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What to Expect With Windows 10

Windows 10 Brings Major Changes While Apple has been enjoying its fair share of media attention as of late with the announcement of new devices, one of its chief competitors is gearing up for changes of their own. Microsoft will release a preview version of the Windows 10 operating system on September 30, marking the…

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Benefits of System Center 2012 – Service Manager

What are the Benefits of SCSM 2012? Service Manager is the component of System Center 2012 cloud and data center management solutions that helps standardize service delivery across your organization. These solutions provide a common management toolset for your private and public cloud applications and services, and help you deliver IT as a Service to…

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What’s New in Red Hat Enterprise Linux 7

Red Hat Enterprise Linux 7 (RHEL7) After six+ months of public beta testing and more than three years after its previous major point release, Red Hat Enterprise Linux Version 7 (RHEL7) debuted in June 2014. Red Hat’s latest release of its flagship platform delivered some dramatic improvements in reliability, performance and scalability. A wealth of…

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5 Sets of Best Practices to Optimize Your IT Department

The Modern IT Department Often, gaining technical expertise is top-of-mind when considering training, and the best practices of project management and improved processes get neglected. IT departments are challenged to create and continuously improve processes that provide highly efficient services with more business value. This is where utilizing ITIL, CBAP, PMP, Six Sigma and ITMLP/…

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October 2014: National Cyber Security Awareness Month

National Cyber Security Awareness Month 2014 October 2014 marks the 11th Annual National Cyber Security Awareness Month sponsored by the Department of Homeland Security in cooperation with the National Cyber Security Alliance and the Multi-State Information Sharing and Analysis Center. According to the Department of Homeland Security, “National Cyber Security Awareness Month is designed to…

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How To Build an All-Star Virtualization Team

Building A Virtualization Dream Team If your organization understands all of the many compelling benefits that virtual apps and desktops provide, and is mobilizing your team to move from physical to virtual desktops, then this article is perfect for you. You may have been involved in big IT projects and migrations before, but virtualization is…

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CCIA and CCEE Certs Retiring this November

On November 28, 2014, the CCIA and CCEE for Virtualization certifications will be retired. For the thousands of you who currently hold or are working towards these certifications, you may be wondering how this will effect you. This simply means that those working towards these certifications will have until November 28, 2014 to do so.…

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Telehealth market grows, signaling job growth for IT professionals

A study recently released by BCC Research has found the telehealth market is growing and is expected to reach $43.4 billion by 2019. The recent implementation of the Affordable Care Act has intensified the focus on finding ways to provide underserved populations with reliable and effective healthcare services, and telehealth technology is one solution. Telemedicine and…

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Several ways to quickly select a Word table

When working with tables, you often have to select the whole table to perform actions such as applying formatting or deleting the table. Actually, there are several methods you can use to select the entire table. Here’s a collection of your choices. To select a Word table, do one of the following: Place the insertion…

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